Luxury hotel lobby with reception desk and lounge seating

Alocity for Hospitality

AI-powered security and guest operations for modern hospitality

Protect guests, employees, assets, and every area of your property with one intelligent platform that brings AI Video, access control, visitor management, intercoms, and automated workflows together.

Alocity connects to your existing cameras and security infrastructure, helping hotels, resorts, and hospitality groups improve safety, prevent loss, accelerate investigations, and gain real-time visibility across every property.

See Alocity in Action

Protect guests, employees & the whole property

Give every camera the intelligence to recognize risk

Traditional hotel cameras record incidents after they happen. Alocity AIVR turns existing IP cameras into AI Video Agents that continuously monitor entrances, lobbies, corridors, parking areas, pools, amenities, service areas, and property perimeters.

Guest slips, trips, and falls

Aggressive or threatening behavior

Unauthorized entry into guest or staff areas

Loitering near entrances, parking & amenities

After-hours activity

Crowd buildup or unusual gatherings

Blocked exits, smoke, fire, or hazards

Pool or amenity entry outside hours

When a potential risk is identified, Alocity can immediately alert the appropriate team, display relevant video, initiate an approved workflow, and preserve the event as evidence.

Outcome

· Faster intervention, safer properties, and stronger protection for guests and staff.

Prevent theft & secure back-of-house operations

Protect sensitive areas without disrupting service

Hotels and resorts contain valuable assets, guest belongings, inventory, equipment, storage rooms, kitchens, offices, and service areas that must stay secure without slowing employees down. Alocity connects every event to access records, video, visitor activity, and employee credentials to show the complete story.

Open Mercury infrastructure lets hospitality organizations modernize while preserving compatible controllers, readers, and existing investments.

Outcome

· Reduced loss, stronger back-of-house control, and faster incident resolution.

Unauthorized stockroom or storage access

Suspicious activity near guest rooms or corridors

Equipment, inventory, or asset removal

After-hours access to bars, kitchens & offices

Doors left open outside approved schedules

Tailgating into employee-only spaces

Unusual movement around luggage & deliveries

Activity near loading docks & vendor entrances

Modern access, visitors & service entrances

Secure every entry while delivering a better experience

Hospitality properties must manage employees, vendors, contractors, event guests, delivery personnel, and temporary workers across multiple schedules and entrances. Alocity unifies access control, visitor management, and video intercoms in one cloud-managed platform.

Issue mobile, Apple Wallet, face, card, PIN, or QR credentials

Set employee access by role, department, shift, or property

Create temporary credentials for vendors & contractors

Secure offices, storage, kitchens, service areas & amenities

Verify deliveries through video intercoms

Route entrance calls to desk, security, computer, or mobile

Detect forced-open, propped-open & tailgating events

Manage multiple properties from one platform

Outcome

· Secure, frictionless access for employees and approved guests with complete video-linked accountability.

Ask Aimee. Alocity executes.

Investigate and operate every property in plain language

Instead of switching between cameras, access logs, visitor systems, and reports, authorized users simply describe what they need. Aimee connects video, access events, visitors, alerts, and operator actions into one clear answer or evidence timeline.

Find the guest who slipped near the pool bar.

Match found · clip ready

Find the guest who slipped near the pool bar.

Show every person who entered the liquor storage after hours.

Find all disturbances near the lobby this weekend.

Show every pool entry after closing.

Who accessed the service elevator overnight?

Compare lobby wait times across all properties.

High-risk actions stay protected by role-based permissions, approval policies, and complete audit logs.

One intelligent platform across every property

Complete visibility for security, operations, IT & guest experience

One Control Center to manage video, access, visitors, alerts, safety, and operational intelligence across every hotel, resort, venue, and property.

Monitor cameras, doors, visitors & alerts in real time

Manage multiple properties & regions remotely

Search video using natural language

Review video-linked access & visitor events

Analyze lobby queues, occupancy & guest flow

Monitor pools, amenities, parking & service entrances

Generate safety, access & operational reports

Add intelligence to existing IP cameras through AIVR

Start by connecting AIVR to the cameras already deployed across your properties. Expand into access control, visitor management, video intercoms, and intelligent workflows as your needs grow.

Bring AI-powered safety and intelligence to every guest experience

Protect guests. Support staff. Prevent loss. Operate every property with greater visibility.

Get a Personalized Hospitality Demo