Mercury & Alocity Partnership AnnouncedRead more
Delivery courier using an Alocity video intercom reader at a building entrance
Video Intercom
AI-powered video intercoms
More than an intercom. An intelligent entry experience.
See who is at the entrance, understand why they're there, speak with them, verify their identity, and grant access from anywhere — with intercom, access, visitors, AI Video, and Aimee on one platform.
See. Talk. Verify. Unlock. All from one AI Operating System.
One interaction, complete visibility
See. Talk. Verify. Unlock.
Visitors call the person, department, resident, or team they need. Authorized users answer from phone, computer, desk station, or the Control Center — and act with full context before granting access.
See the visitor in live video
Speak through clear two-way audio
Review visitor or delivery information
Verify surrounding camera views
Unlock the approved door, gate, or elevator
Create a complete video-linked record
Answer from anywhere
Every call reaches the right person
Intercom calls no longer depend on a physical front desk. Answer on the channel that fits your team.
Mobile App
Residents, employees, and tenants answer video calls and unlock entrances from their phone — anywhere in the world.
Control Center
Security teams, property managers, and reception receive calls, view live video, and control access from any browser.
Desk Station
A dedicated answering experience for reception desks, guard stations, and security operations across multiple entrances.
Intelligent Routing
Route calls by person, department, tenant, location, schedule, or availability — and escalate when unanswered.
Aimee for intercom
Ask. Alocity executes.
Aimee connects intercom activity with access permissions, visitor records, cameras, schedules, and directories — so you manage entry workflows in plain language.
Create a visitor pass for the HVAC technician from 1:00
Pass created · QR sent · host notified.
Create a visitor pass for the HVAC technician from 1:00 to 3:00 PM.
Show me everyone who called the loading dock intercom yesterday.
Open the west gate for the approved FedEx delivery.
Route unanswered lobby calls to the security team after 6:00 PM.
Summarize all denied visitor requests from this week.
Show the video and access history for this intercom call.
Intelligent visitor & delivery workflows
Make every arrival easier to manage
Scheduled and unscheduled visitors, vendors, contractors, deliveries, residents, and guests — all from one platform.
Visitors
Pre-register guests and send secure entry instructions. Hosts are notified on arrival and approve access from anywhere.
Deliveries
Create delivery PINs, QR codes, or time-limited access. Notify the recipient and grant only approved doors or package areas.
Vendors & Contractors
Verify the company, person visited, approved schedule, and permitted areas before granting entry.
Recurring Guests
Reusable permissions for trusted vendors, caregivers, and service providers — with schedules and expiration dates.
Unplanned Arrivals
Visitors without pre-registration call in, explain their purpose, and get verified by an authorized person before entry.
From intercom call to automated workflow
Entry decisions that trigger the right response
An Alocity intercom interaction initiates a complete workflow — not simply an unlocked door. Every step can include notifications, video clips, access actions, escalations, and audit records.
Visitor Arrival
Visitor calls
Host notified
Identity verified
Door unlocks
Event recorded
Delivery
Driver arrives
Delivery validated
Package access
Recipient notified
Access expires
Security Escalation
Suspicious activity
Live call + camera
Entry stays locked
Escalated
Documented
After-Hours
Off-hours call
Routed by policy
Remote security
Verified
Logged
One entrance, multiple credentials
More ways to enter
Intercom is one part of the Alocity entry experience. Authorized users and approved visitors enter with the credential that fits the environment.
Apple & Google Wallet
Tap a phone, watch, or Android device at a compatible reader.
Mobile Credentials
Unlock doors and gates without a physical card.
Face-Enabled Entry
3D facial verification with liveness on supported devices.
QR Codes & PINs
Temporary or recurring virtual keys for guests and vendors.
Cards & Fobs
Encrypted physical credentials for employees and residents.
Every interaction connected to video
Know who called, what happened, and who granted access
Traditional intercom systems may show that a call occurred. Alocity provides the complete story — searchable by visitor, entrance, location, date, outcome, host, or access action.
Review incidents, share evidence, and understand what happened before and after entry.
Intercom call · Lobby Main
07/13 · 14:22
Caller video
clip saved
Person called
Front Desk
Call outcome
Approved
Approved by
M. Quintero
Door action
Lobby · unlocked
Nearby camera
Cam 04 · linked
Built for every type of space
One platform. Multiple experiences.
Multifamily & Communities
Residents answer remotely, share virtual keys, manage guests, and approve deliveries — no front-desk staff needed.
Corporate Offices
Connect lobby intercoms with directories, visitor pre-registration, reception, access control, and cameras.
Education & Campuses
Verify visitors before entry, route calls to staff, control doors, and keep video-linked visitor records.
Healthcare & Senior Living
Manage visitors, caregivers, vendors, deliveries, and restricted-area access with full audit trails.
Warehouses & Logistics
Verify drivers at gates, confirm delivery destinations, and connect arrivals with LPR and AI Video.
Hospitality & Gated
Help guests and staff reach the right team; connect gate calls with residents, guards, LPR, and remote approval.
Modern intercom devices
Designed for entrances, lobbies, gates & elevators
Choose the device and installation that fits each entrance — all managed through the same Alocity platform.
AI-1000
AI-1000 Video Intercom
Three-in-one device
Video intercom, security camera, and door controller in one weatherproof device. Video calling to phone or desktop, a searchable people directory, and face or mobile unlock — installed in minutes over Ethernet or Wi-Fi.
Video calling to mobile & desktop
Face & mobile unlock
People directory
Dual-lens 1080p HD
IP65 / IK08 rated
F3D100
F3D100 Video Reader
Intercom + access reader
A multi-function video door reader that pairs intercom video verification with 3D face, mobile, wallet, card, PIN, and QR access — linking every call and unlock to synchronized video.
3D face verification
Mobile & wallet
Cards, PIN & QR
Video-linked events
OSDP / Wiegand
Industries
Purpose-built for scale.
From single sites to global estates, Alocity is deployed across every environment where physical operations matter.
HealthcareSafety, compliance, and patient flow.
EducationCampus-wide safety without the friction.
Corporate OfficesGlobal campuses, one operating system.
WarehousingAsset protection at industrial scale.
ManufacturingPPE compliance and floor operations.
RetailLoss prevention, queues, and experience.
HospitalityWhite-glove security, invisible to guests.
MultifamilyResidents in, everything else managed.
FinancialZero-trust access for regulated spaces.
Data CentersContinuous audit, zero blind spots.
Quick Service RestaurantsEvery location, every shift, one view.
The intelligent front door to every physical space
See visitors. Understand their purpose. Verify access. Communicate clearly. Execute the right workflow. Maintain evidence of every action — all through one AI-powered platform.
We use cookies and similar technologies to analyze traffic, power live chat, and improve your experience. See our Privacy Policy.
Decline
Accept