Quick service restaurant counter with customers ordering and staff serving

Alocity for Quick Service Restaurants

AI-powered safety, security & operations for every restaurant

Turn the cameras already installed across your restaurants into intelligent AI Video Agents that help protect employees, reduce risk, improve service speed, and maintain consistent operating standards.

Alocity brings AI Video, access control, visitor and delivery management, intercoms, and Aimee together in one platform — giving franchise groups and restaurant operators real-time visibility across every location.

See Alocity in Action

Improve drive-thru speed & customer flow

See where service slows down — and why

Drive-thru speed directly affects revenue, customer satisfaction, and store performance. Alocity uses existing cameras to monitor vehicle movement, queue length, dwell time, and service bottlenecks in real time — so regional and corporate teams can compare locations without waiting for manual reports.

Measure drive-thru wait & service times

Track vehicles from entry to exit

Detect long or growing queues

Identify stalled vehicles & bottlenecks

Monitor wrong-way movement or lane misuse

Alert managers when service exceeds target

Identify peak hours & recurring delays

Analyze counter, pickup & lobby flow

When a potential risk is identified, Alocity can immediately alert the appropriate team, display relevant video, initiate an approved workflow, and preserve the event as evidence.

Outcome

· Faster service, better staffing decisions, improved customer experience, and greater throughput at peak.

Secure back doors, deliveries & employee access

Close one of the biggest security gaps in restaurants

Back doors and service entrances are among the highest-risk areas in a restaurant — frequently used by employees, vendors, delivery drivers, and contractors, and easily left open or accessed off-schedule. Employees use mobile, Apple Wallet, face, card, PIN, or QR credentials, revoked instantly on transfer or departure.

Open Mercury infrastructure lets restaurant groups modernize access without being forced into a closed hardware ecosystem.

Outcome

· Stronger back-door security, safer deliveries, and complete accountability for every entry.

Detect back doors left propped open

Identify forced-door events

Monitor after-hours entry

Detect tailgating behind employees

Verify deliveries through video intercoms

Create temporary PIN or QR access for vendors

Restrict access by role, location & shift

Identify unknown people in back-of-house

Manage access across every store from the cloud

Protect employees, customers & every store

Give every camera the intelligence to recognize risk

Traditional restaurant cameras record incidents after they happen. Alocity AIVR turns existing IP cameras into AI Video Agents that continuously monitor dining areas, kitchens, parking lots, drive-thrus, entrances, and back-of-house spaces.

Slips, trips, and falls

Spills & visible floor hazards

Aggressive or threatening behavior

Weapons or robbery-related activity

Loitering near entrances or parking

Unauthorized entry into employee areas

Smoke, fire, or blocked exits

Suspicious vehicles or after-hours activity

Outcome

· Faster intervention, safer stores, and stronger evidence for investigations, claims, and incident review.

Ask Aimee. Alocity executes.

Talk to every restaurant in plain language

Instead of switching between cameras, access logs, visitor systems, and reports, authorized users simply describe what they need. Aimee connects video, access events, visitors, alerts, and operator actions into one clear answer or evidence timeline.

Which stores exceeded a five-minute drive-thru time today?

Ranked · 6 stores over target

Which stores exceeded a five-minute drive-thru time today?

Show every back door left open after 10 PM.

Find all slip hazards unresolved for more than two minutes.

Compare lunch-hour queue times across the region.

Show every unauthorized person who entered a kitchen area.

Generate the weekly restaurant safety report.

High-risk actions stay protected by role-based permissions, approval policies, and complete audit logs.

Monitor safety & operating standards

Consistent visibility across every shift & location

High turnover and changing shift teams make consistent standards hard across hundreds of restaurants. Alocity gives managers continuous visibility into the conditions they cannot watch every moment — and gives regional leaders recurring store-level reports.

Required PPE in food-preparation areas

Unsafe activity around fryers, grills & equipment

Blocked fire exits

Trash overflow or obstructed walkways

Unattended service counters

Employees or customers in restricted areas

Back-door policy violations

Recurring store-level safety & ops reports

One Control Center for every location: monitor cameras, doors, and drive-thrus, analyze queues and vehicle flow, manage access, verify deliveries, compare regions, and add intelligence to existing cameras through AIVR.

Turn every restaurant camera into an always-on operations agent

Improve speed. Protect employees. Reduce risk. Create consistency across every location.

Get a Personalized QSR Demo