Front-desk staff answering an Alocity video intercom call on a phone in a modern lobby

Intercom Receivers

Answer the door from anywhere

See the visitor, speak, and unlock — from your phone, desk, or the cloud.

When someone calls from an Alocity intercom reader, the call reaches the right people instantly — on mobile, in a browser, at a concierge station, or in the Control Center. Residents, employees, front desks, and security teams respond in seconds, wherever they are.

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Ring. Answer. Unlock. No missed visitors, no dedicated hardware required.

Ways to answer

A receiver for everyone

Alocity intercom calls reach people on the devices they already use — no proprietary handset on the wall required.

Mobile App

Most popular

Answer door calls on iOS and Android from anywhere. See live video, talk, and unlock with a tap — perfect for residents, managers, and mobile teams.

Live video & two-way audio

One-tap unlock

Push notifications, even when away

Web & Control Center

For teams

Front desks and security teams answer calls right inside the Alocity Control Center or any browser, alongside live video and access events.

Answer from the browser

See linked cameras & door status

No app install required

Concierge & Front Desk

Lobby ready

Give lobbies and reception a dedicated, always-on answering station for a professional, staffed entry experience.

Always-on staffed station

Fast visitor lookup

One place for every entrance

Security Operations

After hours

Route calls to a monitoring team or SOC for after-hours coverage, escalations, and centralized response across multiple sites.

Multi-site call handling

Escalation & fallback rules

Full event & video context

From ring to unlock

A call that finds the right person in seconds

Every intercom call follows the routing rules you set — reaching the right people, in the right order, on the right devices.

1

Visitor calls

A visitor presses call on an Alocity intercom reader.

2

Alocity routes

The call follows your rules — by entrance, time, and team.

3

Receivers ring

The right people are notified on their chosen devices.

4

See & speak

A responder views live video and talks with the visitor.

5

Unlock

With one tap the door opens — and it all becomes a record.

Intelligent call routing

The right call reaches the right people — automatically

Set rules by entrance, time of day, team, or escalation order. A daytime lobby call reaches the front desk, an after-hours delivery routes to security, and an unanswered call rolls to the next person — so no visitor is ever left waiting.

By entrance

Lobby, service, garage, and side doors each ring their own responders.

By time of day

Business-hours calls reach staff; after-hours calls route to security.

By team & order

Ring a group at once, or step through an escalation list in sequence.

Never unanswered

If no one answers, the call automatically rolls to the next receiver.

Call route · West Entrance

Live

Front Desk

Rang · no answer in 15s

declined

Property Manager

Mobile app · ringing

ringing

Security Team

Standing by · fallback

queued

Door · West Entrance

Unlock on answer

ready

Built for real response

Everything a responder needs, in one call

Live Video & Audio

See exactly who is at the door with clear HD video and crisp two-way audio before granting entry.

One-Tap Unlock

Grant access instantly from the call screen — no separate app or system to open.

Push Notifications

Calls reach responders wherever they are, with reliable alerts even when the app is closed.

Group & Escalation

Ring multiple people at once or in sequence so a visitor is never left waiting.

Call History & Video

Every call is logged with video, outcome, and the door action for a complete record.

Secure by Design

Encrypted calls and role-based permissions keep entry response private and controlled.

Aimee for intercom response

Ask. Alocity executes.

Managing who answers, what happened, and what to do next becomes a conversation. Authorized teams ask Aimee to review calls, adjust routing, and build video-linked evidence — no menus to dig through.

Show me every intercom call the front desk missed today.

9 missed calls · video linked.

Show me every intercom call the front desk missed today.

Route after-hours lobby calls to the security team.

Who answered the west entrance call at 2:14 PM?

Send this visitor call video to the property manager.

Part of the Alocity AI Operating System

Answering is one part of the whole story

Receivers connect directly with the complete Alocity platform, so every answered call becomes part of a connected record.

Intercom Readers The touchscreen and video devices at the door that start every call.

Access Control Unlock the right door on answer and manage every entry permission.

AI Video Link each call to continuous video, AI alerts, and searchable evidence.

Visitor Management Pre-authorize guests and deliveries so responders know who is calling.

Aimee Review calls, adjust routing, and build evidence — just by asking.

Industries

Purpose-built for scale.

From single sites to global estates, Alocity is deployed across every environment where physical operations matter.

Healthcare Safety, compliance, and patient flow.

Education Campus-wide safety without the friction.

Corporate Offices Global campuses, one operating system.

Warehousing Asset protection at industrial scale.

Manufacturing PPE compliance and floor operations.

Retail Loss prevention, queues, and experience.

Hospitality White-glove security, invisible to guests.

Multifamily Residents in, everything else managed.

Financial Zero-trust access for regulated spaces.

Data Centers Continuous audit, zero blind spots.

Quick Service Restaurants Every location, every shift, one view.

Corrections Secure control for high-stakes facilities.

Never miss a visitor again

Give every team the fastest way to see, speak with, and admit visitors — on the devices they already carry, backed by the full Alocity AI Operating System.

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